Menu Engineering
What should restaurants stop doing when redesigning their menu?Restaurants should stop overcrowding menus, using confusing layouts, writing vague descriptions, and redesigning only for looks without considering guest decision-making and operational impact. A good redesign simplifies choices, improves clarity, and makes the menu easier to use.
Can simplifying a menu improve sales mix and margins?Yes. Simplifying a menu can improve sales mix and margins by making high-contribution items easier to choose, reducing low-performing options, and improving operational efficiency, which together support better profitability.
How does a poor menu layout hurt item profitability?A poor menu layout hurts item profitability by making high-margin items harder to notice, compare, and choose. When guests cannot scan the menu easily, they often default to familiar or cheaper items, which lowers the sales mix of more profitable products.
What staff feedback is most useful when deciding which menu items to keep, improve, or remove?The most useful feedback is specific, repeated, and tied to guest behavior or operational impact, such as frequent guest questions, return rates, prep bottlenecks, and consistency issues. Restaurants usually combine this frontline input with sales and margin data to decide whether to keep, improve, reposition, or remove each item.
Why do food costs rise even when supplier prices stay the same?Food costs can rise even when supplier prices stay the same because real plate cost is affected by yield loss, portion drift, waste, recipe inconsistency, and menu mix. Restaurants typically reduce this by standardizing recipes, tracking theoretical versus actual food cost, and auditing waste and inventory accuracy.