Here are some frequently asked questions about our online menus
Why an online QR menu is better than a paper one?
QR menus are safer and cheaper but these are not the only reasons. Your customers do not need to wait for the paper menu to be brought to them, and they do not need to ask again if they want to place an additional order. You can easily add new items, change prices and descriptions, add pictures, set the availability of your dishes. A well-designed menu means taking care of your visitors, which is pleasant and necessary for them.
Do my diners need to download an app to scan a QR code?
No, they do not. Diners can scan QR codes using their phone cameras. No 3rd party app needed.
How many restaurants are using online QR menus?
Tens of thousands of restaurants already use a QR code menu. Online QR menus are especially preferred by business owners who want to reduce costs while offering a better dining experience to their customers.
How will I create a QR code for my menu?
You don't need to do anything. Menuviel QR Menu Creator will automatically generate a unique QR code for your contactless menu once you create your place/menu. You can download and print it out.
Do I need to enter my credit card details to start my free trial?
No, we do not need your credit card information at the beginning. Credit card is required only if you decide to continue using our service.
Is my credit card information secure with you?
We use leading and licensed online payment providers to handle all payment processes. No card information is seen or stored by us.
How much will I pay after the trial period?
We have three different plans to suit every business size. You can select any of them and start your 15 days free trial. We will not ask for your credit card information at the beginning. You only pay if you decide to continue using our services.
Does the QR code change every time I update my menu?
No, the unique QR code of your menu will stay the same if you make changes on your menu or update your place details. You can add or remove new menu categories, and menu items anytime.
Some of our dishes do not have photos, would that be a problem?
No problem at all. Our carefully designed menu interface will display your menu items flawlessly even if some of them do not have photos. You can always edit your menu items, add or update photos of your dishes later.
Which countries and languages do you support?
We serve globally and support more than 75 languages including right-to-left languages.
Do you provide direct support?
Yes, free 24/7 priority support, even during weekends and holidays.
Where should I place the QR codes for my diners to access them?
QR code menus can be used for dine-in, delivery, and pickup. You can paste QR codes on tables, table toppers, entry points, at the food pickup zone, or on delivery bags for future orders.
Do you have some other questions? Check out our Guides